Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Ok plz. Do the standard trouble shooting process.
Log out, update your game application, clear cache switch off and switch on your device and log in to check if it improves. And i am also tagging to our senior superstar @Sukanta_Biswas , to please look into this issue.
Um clear what cache if it about the game if i do clear the cache will my data of the game will be removed like which level im at
Welcome. Clearing your cache will not make you lose you level.