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Level 7384 on iOS

2urp
2urp Posts: 11

Level 2
in Support

I have noticed that there were issues on level 7384 a while back on other platforms that have been fixed.

I am playing on iOS and have noticed that my starting point is much harder than screenshots I have seen posted of the fix. Also, the requiremnts total less with more moves.

Is there anychance this is going to be fixed?

IMG_5093.PNG


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Answers

  • Freddy_
    Freddy_ Posts: 68,477

    @2urp Hi and welcome normally if a fix is issued it is on all devices, please check your game is up to date log out and restart your device, then log back in see if you have any improvement.

    I also play iOS so will have a look at level now

    Hope this helps

  • Freddy_
    Freddy_ Posts: 68,477
    edited July 2020

    @2urp Hi definitely do the troubleshooting above

    My game showing 35 moves

    4 cherries

    146 waffles

    21 bubblegum

    iOS

    Hope this helps

  • aijaziqbal
    aijaziqbal Posts: 8,884
    https://community.king.com/en/candy-crush-saga/discussion/307096/level-7384-on-ios

    Hi and welcome dear.

    Besides the useful tips of troubleshooting very well explained by My fellow freddy please also log off from your facebook or king account and log back in. Sometimes it is also helpful.

  • 2urp
    2urp Posts: 11

    Level 2
    https://community.king.com/en/candy-crush-saga/discussion/comment/946489#Comment_946489

    Tried the above and still it shows 4 cherries, 154 waffles and 30 bubblegums in 27 moves.

    Double checked in app store to make sure it was up to date (version 1.180.0.1). From what I see this version is 4 weeks old, so maybe it is an issue with my phone.

    Thanks for taking the time and replying to me for help.

  • Freddy_
    Freddy_ Posts: 68,477
    edited July 2020

    @2urp Hi go to you settings and then you will see there was an update for iOS. install this first and you should be up and running ok. I had to install this myself as for some reason did not do automatic update.

  • 2urp
    2urp Posts: 11

    Level 2
    edited July 2020

    @Freddy_Falkner

    Runing version 13.6. It also shows up to date. logged out, uninstalled, restarted phone, reinstalled and logged in. Still showing the same requirements as before. Unfortunately I lost my boosters as well.

  • Freddy_
    Freddy_ Posts: 68,477

    @2urp What version of candy crush you have mine 1.180.0.1 iphone 6 and as said got the new version of the game.

    Strange one if you have logged out and restarted your device.

    Never do uninstall on mobile device unless necessary as you lose boosters and lives as they are stored on the device itself.

  • Mary_Kay
    Mary_Kay Posts: 1,403


    https://community.king.com/en/candy-crush-saga/discussion/comment/946650#Comment_946650

    Sorry that you lost all your boosters. Sometimes an uninstall is the best way to fix problems but it should be used as a last resort. The result is losing boosters and lives and that is not fun.

  • 2urp
    2urp Posts: 11

    Level 2
    edited July 2020

    @Freddy_Falkner

    Correct, running version 1.180.0.1 on an iphone11 with iOS 13.6.

    I didn't have too many boosters left anyways, as I have been using them on this level for a week now.

    I think at this point I will just have to beat it as is or wait for a new update to come out and try the logout/in again.

  • Freddy_
    Freddy_ Posts: 68,477
    edited July 2020

    @2urp Hi, Okay strange that we both on iOS yet have two different versions ? although your phone is a lot more up to date than mine. mine is on version 12.4.8 so must be something to with version of your phone. Wish you luck with getting back on track with this

Hey! Would you like to give us your opinion?

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