A “We’ve updated our terms” screen appears on my iPad. “Accept” button is disabled. Can’t proceed.

dianapaton · August 2020

vinner · August 2020

(EDITED by CM - Unsupported language)

dianapaton · August 2020

Thanks, I uninstalled and reinstalled several times, and still can’t get past the Terms screen.

wykoon · August 2020

Hi there @dianapaton and good day to you.

You may try again later because it may be due to the lagging from the game server. Usually, by clicking the Accept button will enable you to proceed and play the game.

However, I'm tagging our CM, @Crazy Cat Lad if he can provide you some insight.

Let us know how it goes. Thank you for your patience 🙏🏻❤️

Freddy_ · August 2020

@dianapaton Hi and welcome, can you check to see if you have an update in you app store and also see if there is one for the game. seen a few problems lately where ipad device needed updating. Install if available then restart your device

Thanks

Crazy Cat Lad · August 2020

Hi @dianapaton and welcome to our Community!

How much free memory do you have left on the device? And what model is you iPad?

You’ll find the model number on the back and it looks like this: A1586. You can also go to Settings > General > About and you’ll find the model number which looks like this example MG4F2QL/A.

A “We’ve updated our terms” screen appears on my iPad. “Accept” button is disabled. Can’t proceed.

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