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The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
@RhondaPastell Hi and welcome, Sorry to here you have not received your gold bars from your purchase. We in the community do not deal with purchases
.If you play on mobile, then please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
more detailed information below
Hope this helps
@RhondaPastell Hi and welcome, Sorry to here you have not received your gold bars from your purchase. We in the community do not deal with purchases
.If you play on mobile, then please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
Or use the contact us at the bottom of the page, but you will need your game ID for this
Thanks