Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
That's weird are you signing in to the same email address you used when first playing and to save your levels?
That's weird are you signing in to the same email address you used when first playing and to save your levels?
Yes. Same email
Hi and very welcome you to our adorable king community @barb929 Please check below to sync your progress across devices.
Hopefully it will be helpful.
Hiii welcome to d king community
If you are still having problems with it then I am going to suggest that you clear the history on both and then try some troubleshooting with the links below. Then make sure that you have the most recent version of the game. If none of this works, please let me know and I can offer further direction.
IOS
https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
Android
https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device
Hope this will help you
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