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Yellow Keys - Not enough order targets available

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Answers

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi @KMS27_ . We warmly welcome you to our adorable king community.

    I checked this level on my android oppo device. Absolutely working fine. Please do the standard troubleshooting as explained by mr. Freddy above . Log out , update game application, switch off and on and login back to see if it solves your issue. Best of luck.

    Thanks.

  • KMS27_
    KMS27_ Posts: 2

    Level 1

    Hi, I've logged out/restarted device etc which hasn't helped. The app automatically updates so that is fine. I play on my mobile (Samsung Galaxy A41) & save progress through Facebook. The level was working fine last night but not today. Thanks

  • Huongtruong
    Huongtruong Posts: 2

    Level 1

    Dear Freddy,

    Thanks a lot for your mssg and video, but unfortunatly when I collect the first key, the yellow candy hasn't descreased and the sentense "not enough order target" shown. It made me so sad. Could something wrong?

  • Freddy_
    Freddy_ Posts: 68,477

    @Huongtruong Hi what device are you using

    Thanks

  • Freddy_
    Freddy_ Posts: 68,477

    @KMS27_ Hi I dont use android but have checked on windows 10 app and iphone and both fine, but think there may be an issue with Facebook game. I have passed info on so hopefully we will get some news on this as you are the second person to report level. Please be patient though as no idea how long this could take

    Hope this helps

  • KMS27_
    KMS27_ Posts: 2

    Level 1

    Ok, thank you.

  • Huongtruong
    Huongtruong Posts: 2

    Level 1

    Dear Freddy,

    My device is samsung A51. I'm from Vietnam.

    Thanks.

  • Paravasthu
    Paravasthu Posts: 0

    Newbie

    The yellow keys are not being recognised as candy so as I need to collect 4, if I collect a yellow key it ends the game saying 'not enough order targets available'. There is no way to win level if the keys don't work.

    I logoff and restarted my mobile (Samsung Galaxy J7 Pro)and login too but till issue remains same.

  • Freddy_
    Freddy_ Posts: 68,477

    @Huongtruong Hi, hopefully this is being passed on to be investigated. Please be patient though as not sure how long it will be before we get any information.

    Thanks

  • Freddy_
    Freddy_ Posts: 68,477
    edited August 2020

    @Paravasthu Hi and welcome. this issue has been passed on to a CM so hopefully they can get level looked into. Please be patient though as do not know how long it will be before we get any information.

    Thanks

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