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Problems with level 6143
Answers
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Hi @NicoleH88 and good day to you.
Please refresh the web page if you play on Facebook to get the fix.
On mobile, force close the app and open the game again. Make sure you have an internet connection when you do this so the fix reaches your game and device.
On how to force close the app, please follow the instruction below for Android and other devices here:-
Force closing your apps for Android
There’s different way of doing this depending on your device’s make and model. You can either clear your device’s memory or through the application manager in your device’s settings.
Restarting your device
Again, it all comes to the make and model of your device.
There’s two generic ways for you to restart your Android device:
- Soft reset: press and hold down the power button for approx. 20 seconds. You should see your device turning off and back on.
- Hard reset: take off your device’s battery cover and remove the battery. Insert back the battery after approx. 30 seconds and turn your device on using the power button.
Checking the storage on your device
Make sure that you have sufficient free storage on your device, we normally recommend having at least 2GB free.
DO NOT attempt to reinstall your game.
Please let us know if you need further help. Thank you and happy gaming!😉
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Hi there @NicoleH88 ...
Unfortunately, this level is still being fixed. Please be patient and consider playing other King's game instead or join the on-going contests and stand a chance to win some gold bars to your game, if you are interested! 😅
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Hi there @KSimmo01 and good day to you.
Many players have reported this issue and unfortunately it is still being fixed. Please be patient and consider playing other King's game instead or join the on-going contests and stand a chance to win some gold bars to your game if you are interested 😅
