Is Candy Crush Saga down?

wallman2001 · August 2020

I am trying to log into the app but every time I click to open it, I get a message that says it is currently updating and to try again later. Is it going through a major update now?

Freddy_ · August 2020

@wallman2001 Hi and welcome what device are you playing on.

Thank you

aijaziqbal · August 2020

https://community.king.com/en/candy-crush-saga/discussion/308477/is-candy-crush-saga-down

Hi and welcome to the community. What device are you playing on. Can you please show us the screenshot of the message you are recieving.

wallman2001 · August 2020

My Laptop - Windows 10 using the app

wallman2001 · August 2020

Freddy_ · August 2020

@wallman2001 Hi , mines working perfectly ok, can you log out and restart your device then log back in and see if this solves your problem. Last resort would think you may need to do a reinstall as with windows 10 everything should be backed up on king servers

Check this out first may help

https://community.king.com/en/candy-crush-saga/discussion/258921/windows-10-fix-for-candy-crush-saga-malfunctioning-app

kiara_wael · August 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/981558#Comment_981558

Hi @wallman2001 . Welcome to our Community

I play on Windows 10 , Candy Crush normal to play . Make sure refresh your Laptop

aijaziqbal · August 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/981563#Comment_981563

Yup my laptop is also working fine. I guess you follow the advice by Mr. Freddy.

Freddy_ · August 2020

@wallman2001 Looking at your message check the microsoft store see if it is updating in there also check if windows 10 is doing any updates

wallman2001 · August 2020

Thanks everyone for your help. I checked if my computer was doing and updates and it wasn't. I restarted and that didn't work, so I uninstalled and reinstalled the Candy Crush Saga app and it is working again 😀

Freddy_ · August 2020

@wallman2001 Glad your up and running again

Is Candy Crush Saga down?

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