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How can I get my progress back? Help please!
King_admin
Posts: 3,965 
in Support
This discussion was created from comments split from: 🎙️ 📮 We have their answers!! Exclusive Q&A with our CCS Art Team.
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Need help ASAP get my progress back!! I got a new phone an lost progress an would hate to start over. I think I forgot my email an password that I started an I really need help finding it so I can get to where I left off instead of starting all over something I don’t want to do 🤷🏽♀️
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@TakedraFontenot Hi and welcome. Please see post below for help with getting your levels restored.
Hope this helps
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Hii welcome to the king community
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Hi dear
welcome to our community
Please Follow These step 👇👇
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Man I have followed all steps an I keep going threw the same steps an Nothing is work but y’all keep sending me the same thing all I want is to retrieve my progress back tired of going in circles In which y’all are doing!!!
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@TakedraFontenot Hi, Post your user ID and level you were on and i will pass these details on to the CM he maybe able to manually restore your levels. He will only answer in his work hours though
Hope this helps
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I have forgot the user ID I had only cause I stayed logged in so I would have to use it all the time!! I got this new phone two days ago an everything didn’t come back like normal... I just need help with gaining my progress back so I want have to start over please help!!!!!!
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(EDITED by CM - Personal information)
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@TakedraFontenot Hi, You will need to create a new king or facebook account and supply the game ID of this and supply level you were on. You cannot get levels restored without creating a new account
Please remove your email as you may get unwanted email and its your personal data
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