General How to play

Why don't I have more levels to play on the map?

You may have reached the end of available content until we release new levels.
If you haven't done so, you may need to update your game app, so you have the latest content.
You need to make sure you've passed every level with at least 1 star to move forward.
Mobile and desktop versions receive updates on different days and at different times.

Here's some more information that might help you...

If you have no further levels to play in the game, you might have reached the end of the available content.

This happens when you've played all the levels that are accessible, so the game doesn't have levels for you to move to yet. This will only happen if you're able to complete a level, so it will only be visible to you if you've won 1 or more stars on every level so far and don't have a new level to try.

You can see new levels or 'episodes' from the map screen if they're available. If they're not, you'll see a sign or symbol which tells you that you've played everything possible. It's worthwhile getting to know what this looks like, so you can plan ahead of your current position and maybe hold on purchasing that booster bundle to maximize the chances where you have a place to use it.

In Candy Crush Saga, the symbol for the end of content appears like this:

Two Candy Crush Saga screens. Top: A pink 'To be continued...' pop-up with Tiffi holding balloons, celebrating the player's achievement with the message: 'WOW! You finished all the current levels. More levels are coming soon! You are one of the best Candy Crush players!' The word 'Sweet!' is at the bottom..

A game map snippet showcasing the end-of-content area in Candy Crush Saga with a festive banner reading: 'You are one of the best Candy Crush players!'"

You'll receive an in-game pop-up from Tiffi to tell you that new levels are coming soon. You'll also see a note at the top of the map screen, showing you can't move further.

This will disappear and allow you to move forward, provided you've updated your game after the new content has become available.

What do I need to do?

To make sure you can play the newest content in any of our games, you need to make sure you've updated the game via your App Store.

You can manually check you have the latest version by visiting the App Store and seeing if the button shows 'Update.' Here are the links you need to get more information on how to do this:

Apple/iTunes App Store

Android/Google Play Store

Please note that new levels can take time to be created, but it's something we're committed to delivering as frequently as possible! You can always check the latest levels in the Community (only in English)