I can't buy Extra Moves with my Gold Bars

We’re sorry, but there seems to be an issue with the Play on button at the end of a level.

Screen at the end of a level. It says: Keep playing? Underneath, a +5 moves symbol and a Striped Candy. Below them, the words: Play On and a green button with a Gold Bar and the number 16.

Some players are reporting that they are not able to interact with this button to continue on a level - it appears unclickable or shows "Connecting to Store", but doesn't load.

There's a trick to fix this, so please follow the steps below:
• Open your Google Play purchase history
• Check if you find a purchase that is asking you to cancel or authorize it
• Cancel this purchase
• Restart your game

Rest assured our studio team is already hard at work on the problem and will do everything they can to resolve it as quickly as possible.

Thank you for your patience and understanding.