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Elsa

Superstar

Discussions

376

Comments

18592

Points

10585

Badges

55
Avatar

Elsa

Superstar

Discussions

376

Comments

18592

Points

10585

Badges

55

Elsa Superstar

About

Username
Elsa
Joined
Visits
3,067
Last Active
Roles
Member, Moderator
Points
10,585
Posts
18,968
Badges
55

Badges

Superstar 2019500 Insightfuls250 AnswersCandy Crush Soda ExpertHidden Papa Pear Hidden BarneyHidden Queen JellyHidden Choochoo Hidden StellaHidden Mr ToffeeHidden BobHidden BlossomHidden MistyHidden TiffiHidden PandaHidden HelenaHidden LucyCandy Crush Saga Expert100 InsightfulsLegendCommunity ArtistSt Valentine's CompetitionIdolSuperstarSuperstar 2018Superstar 2017Superstar 201650 InsightfulsGlorious25 Insightfuls5 InsightfulsMaster DetectiveFamousInsight Giver150 Comments200 Comments300 CommentsThird AnniversaryName DropperDetective in the making5 Answers10 Answers25 Answers50 AnswersPopularPhotogenicFirst Dive2 Comments5 Comments10 Comments25 Comments50 Comments100 CommentsFirst AnniversarySecond Anniversary

Activity

  • FaRayha
    Hi my mobile date and time got disturbed so the time of lives of candy crush saga also got disturbed i made it correct but my quest and beans tree and treasure box quest all gone..kindly help me i m on level 3793 and i need boosters and i m a new member of community....thank you
    9:58AM
    • Elsa
      Elsa
      Welcome to the community. Which game is this for? The quests and events are all on timers so if they disappeared that means that it ended and you have to wait for it to start again.
    • FaRayha
      FaRayha
      Its for candy crush saga and thank u for the answer...
    • Elsa
      Elsa
      Are you not getting any of the events in the game? What about the sugar drops. Those are timed boosters that you earn by playing the levels with a "C" on it. You can go down to lower levels to earn the sugar drops. Are you getting your daily bonus from the wheel and also from the calendar?
  • kymicia
    Hi, wondering if you can help, haven't contacted support yet...after updating I haven't been able to connect to the store or to spin to get moves when I'm at the end of a level. I play off my mobile and had to download off another app since play store says candy crush is not available in my region...any suggestions?
    July 20
    • Elsa
      Elsa
      Hi there, I am going to give you a couple of troubleshooting links for mobile devices. Choose yours below and let's see how that goes.
      IOS
      https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
      Android
      https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device
    • asyiqinfaathir
      asyiqinfaathir
      My level 1728(asyiqin)not find
    • Elsa
      Elsa
      I'm not sure what you mean that you can't find it. Were you playing through Facebook or the Kingdom because they would save your progress on their servers.
  • 1313megan
    Loves all the badges =)
    August 23
    • Elsa
      Elsa
      Thanks! Have you gotten any badges yet?
  • Brink
    the game does not, I have updated and upgraded laptop is there not to. 
    There's also see Annex, the issue is at stake. 
    I have the game already removed and redone, but it does not help.
    August 22
  • MelKS
    Hi Elsa, I'm trying to change my profile picture in the game but nothing is working. Advice please! From MelKS 😊
    August 22
    • Elsa
      Elsa
      If you are playing the game through Facebook then it's your profile picture on Facebook that needs to be changed. If it's in the Kingdom then you have to go to king.com or log into the Kingdom on your mobile device and then go into the settings and you can edit your profile there. Let me know if you need pictures to show you where to go.
  • Leony
    • Elsa
      Elsa
      I love that song! This fall the new movie comes out and I want to see that too. My name was not popular until this movie came out.
  • Beck_
    Helpe get past level 268
    August 11
    • Beck_
      Beck_
      Sorry,candy crush saga. Level 268
    • Elsa
      Elsa
      See if this guy's tip helps you clear it: http://candycrushsolution.com/level/268
  • PAWANKUMAR143
    Hy cutipie 
    August 19
  • lbv79
    Love all of ur series Play with my entire family Ty =)
    August 8
    • Elsa
      Elsa
      So who is ahead of who in the games?
  • peejay
    Hi elsa
    August 7
    • Elsa
      Elsa
      Hi @peejay, are you new to the community? What games do you play?
    • lbv79
      lbv79
      Friends soda crush Candy crush jelly
    • Elsa
      Elsa
      Hi lbv79, I'm not sure what you are saying. If it's to be friends for those games, there is no way to accept friendship here in the community to get lives from friends. You can only do that if you are logged in to Facebook or the Kingdom.
  • queen_candy61whester
    How buy ticket and unlock in next episode???(But playing in pc or King.com)
    August 7
    • Elsa
      Elsa
      king.com has some glitches so that's not going to work to get the tickets to move on to the next level. Can you play the game elsewhere? I don't know how long it's going to take the studio to fix the glitches on this website.
  • queen_candy61whester

    August 7
    • Elsa
      Elsa
      Are you trying to take my title away from me? I am Queen Elsa!
  • Bradm
    Thanks for that advice. A lot of good there being the icons for boosters if you can't get any...NO FAIR!!
    August 7
    • Elsa
      Elsa
      I know that it's no fair and I agree with you. I am hoping that the studio is working on some new events for us. Are you getting any at all? There is Mr. Toffee's Fair and Soda Squad.
  • queen_candy61whester
     <3 <3 <3I love you Elsa <3 <3 <3

    August 7
  • Ccc1
    Hi Elsa. Again
    world ranking
    August 4
    • Elsa
      Elsa
      There are no records kept on world ranking so I can’t give you an answer where you rank world wide.
  • Ccc1

    August 4
    • Elsa
      Elsa
      I have no clue what you mean by mundial ranking. I just went to Google to find out what this is. Do you mean world wide ranking? There is no data collected for it. I wish that someone would come along and start doing it for everyone.
  • Ccc1
    Hi Elsa. I am in level 5105. Number 1 in mi ranking . Why i am not in mundial ranking. My nick name is Ccc1
    August 4
    • Elsa
      Elsa
      What is mundial ranking?
  • SeraphicStar
    Psst Elsa I just wanted to say great job on the CC Saga stories I really enjoyed them, and hope you make more! 😍
    July 23
    • Milescrisus
      Milescrisus
      Nice
    • Elsa
      Elsa
      Thank you for the compliment! Where did you find them? What game story would you be interested in?
    • SeraphicStar
      SeraphicStar
      Um all of them I guess, I just like how they sound just like they came directly from the game studio 😁
    • Elsa
      Elsa
      Most of the information does come from the game except for Jelly where I had to create a story. I would do the other games but I din’t know the characters well enough. Did you find the Farm Heroes story?
    • SeraphicStar
      SeraphicStar
      Actually no I didn't, but I don't really play Farm Heroes myself 😣
  • wouldhurtafly
    I miss the side games.
    July 23
    • Elsa
      Elsa
      Are you referring to CC Soda Saga?
  • yaninam
    Hi Elsa. I see you've been helping community a lot and was wondering if you can do same for me.  I lost all my levels yesterday. Emailed support and followed all steps by creating account and play level 1. After it I emailed them back with my last level 2540 and now I only get automated reply. Now it's level 2, but I did not play it as I don't know what would happend. Can you please help and guide me to bring levels back.   Thank you very much
    July 16
    • Elsa
      Elsa
      Did you email them back from their response to you? The automated reply I think comes on its own to let you know that they received it. It is usually followed up by someone replying to you. Check the subject on your email that you got from them. There should be a ticket number. If you do not hear anything by tomorrow, I'd suggest that you send them another email and make sure to use that ticket number. That is how they are going to see what your account and what they wrote to you. I don't know your time zone but they are 6 hours ahead of me and it's now 3:06 PM so it's 9:06 PM where they are. Wait until you see if you get anything in the morning. They can get your progress back so don't worry about it and don't bother playing level 2. Wait until they get you back on track and you can write me back here tomorrow ok?
    • Ashraf
      Ashraf
      https://community.king.com/en/candy-crush-soda-saga/discussion/261211/back-to-level-1#latest
  • jafriraheela_2007
    Plz guide me about level 963 .How it passed ?
    July 13
    • Elsa
      Elsa
      What game are you talking about? Candy Crush Saga? I'll give you a link for that game but if it's not that game then I need to know which one.

      https://candycrushsagaallhelp.blogspot.com/2015/05/candy-crush-saga-level-963.html
    • telford
      telford
      Ha
  • Munk
    Hi, Elsa. I noticed you tried to help Liah in January with issues that she was having. I believe i am having the same ones.  It started the other day after viewing the message from King about getting to level 5000.  I lost my player icons, the daily booster wheel that gives boosters and extra moves, and the boosters for collecting "c"candies. I get the the no connection message with that one but I have my WiFi connection. Also, King icon will not let me login to account. It says unknown connection error but i am able to play and progress levels. Not much fun without special features. I play through King.com. I have no Facebook account. Any ideas?
    July 13
    • Elsa
      Elsa
      There are a few glitches on king.com and the studio is trying to find a fix. You could try Facebook or if you have any mobile devices you can connect to your Kingdom account from there. There are glitches this weekend also in Windows 10 and one player cannot get the events on her tablet. I am waiting until they are back in the office on Monday to report the new glitches. Not sure how long it’s going to take to fix King.com so you might have to find another way of playing. You could start a Facebook account and sync the 2 accounts together so you will have your progress.
  • Ashraf
    June 21
    • Elsa
      Elsa
      Nice animation! I will add more character images to your message during the day today.
    • Ashraf
      Ashraf
      πŸ’•πŸ’–
    • jack2122
      jack2122
      hi someone has the android
    • jack2122
      jack2122
      download apk pet rescue saga
    • Elsa
      Elsa
      Are you trying to download the game or asking me to download it? I tried that game and I don't like it.
    • jack2122
      jack2122
      yes it worked
    • Elsa
      Elsa
      What worked?
    • jack2122
      jack2122
      yes
    • jack2122
      jack2122
      search link https://android-1.com/en/135-pet-rescue-saga-mod.html
    • Elsa
      Elsa
      I'm not sure what you are trying to tell me. Are you saying that you are happy that you can get the game?
    • jack2122
      jack2122
      yes i got the game
    • Elsa
      Elsa
      Great! Don't forget to enter the contests for the game.
    • jack2122
      jack2122
      infinty boosters infinty lives and 150 moves
    • jack2122
      jack2122
      bye elsa
    • jack2122
      jack2122
      play gaming site king
    • Elsa
      Elsa
      Hi jack2122, if you are playing the game on the King site then you have to be aware of all the glitches. The study is working on a fix but it's taking a while.
  • overlyinked
    Hey toy
    July 11
  • QueenB changed the profile picture for Elsa.
    Thumbnail
    July 1
    • Chicken_Slayer
      Chicken_Slayer
      Looking good!
    • Lim
      Lim
      Wow! It's beautiful! πŸ‘
    • Foley1362
      Foley1362
      Love it πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»
    • Ashraf
      Ashraf
      Amazing picture :) you are now a new character from the games πŸ’•πŸ’–
    • MightyWolf15
      MightyWolf15
      You are now a character in Candy Kingdom! Wow congratulations! Thank to QueenMia
  • Mim_
    Elsa I have been frozen out again trying to send a photo for competition. Could you please send me another to it
    March 6
    • Elsa
      Elsa
      Do you want the link to the contest? If so, here it is: https://community.king.com/en/blossom-blast-saga/discussion/252396/show-your-flowers-and-win-gold-bars/?fbclid=IwAR3G1IxLQf68y46sWMu2Z9u5_R6g3ppzljONNP33qG7dgBaD6Xcq5RNUu9w
    • metwo2
      metwo2
      Elsa, I tried to post a screenshot of my Id but it gave me error β€œ2 characters β€œ short. I can’t delete it either. Guess I needed some text. Thanks
      Metwo2
    • Elsa
      Elsa
      You should be able to get back in. Look at the setting button and click on it. You should see an edit and then you can go back in to fix it.
    • gypsynhobbes
      gypsynhobbes
      How in the world do you complete level 3388 in Candy Crush?
    • Elsa
      Elsa
      Hi there, check out this tip for level 3388. She is very good at writing tips so you might want to hold on to her link for future levels.
      https://candycrushsagaallhelp.blogspot.com/2018/05/candy-crush-saga-level-3388-tips-and.html
  • cx58
    I play via Facebook only x
    June 28
    • Elsa
      Elsa
      Now I can’t remember what you wrote.
  • Elsa earned the 500 Insightfuls badge.
    You received 500 Insightfuls and that is UN-BE-LIEVABLE!
    June 27
    • Ashraf
      Ashraf
      Congratulations Elsa πŸ˜‰
      πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰
      πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰
      πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰
      πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰
      πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰
      πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰
      πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰
      πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰
    • Lim
      Lim
      Congrats! πŸŽ‰πŸŽ‰πŸŽ‰
    • Elsa
      Elsa
      Thanks guys! That's a nice surprise to wake up to!
  • Spinnifix
    Hello Elsa

    I read a lot here and slowly feel that there are more big problems with the mobile devices and apps than with the PC.

    Although I already realize that I can hardly play anymore.

    I will see when it comes to me.

    Greetings Peggy
    June 26
    • Elsa
      Elsa
      Hi Peggy, I haven't been playing that much lately because the levels are too difficult. I never even play on my computer because I remember when I used to open the game it always had me back at level 1 and I had to replay it to get my progress back up there. So I only play on mobile now (iPad and iPhone). I don't know what to tell you but I surely know what you are experiencing. Are you seeing messages saying that the problems are happening more on mobile or are there more players just playing on mobile?
    • Spinnifix
      Spinnifix
      Hello Elsa

      Thank you for your answers. On the Pc is now: 1. Some games just load and don't come in.
      2. it starts to hang in the game. 3. You are thrown out of the games, then the shield error comes and try to find a solution. The browser doesn't care. So I hardly play any more.

      Can only wait until autumn is. I hope I don't have as many problems then with playing as the players report. Because that with the Save level is new territory for me, I don't know.

      And so on...

      Greeting Peggy
    • Elsa
      Elsa
      There was a problem this week with Facebook and the games not loading so that's what you might be getting. I asked in my Facebook group if anyone had trouble and what country they were in. Only 2 answered - Turkey and Canada. But then it fixed itself. That might be what you are experiencing too. What browser are you using? I only play on Firefox. I sure hope that these problems get fixed before autumn.
    • Spinnifix
      Spinnifix
      Hello Elsa

      No, the errors are not
      more fixed. Nothing is done about the PC version anymore. I have been aware of this for a very long time. But I always tried to get over it.

      I'm not in Facebook just KC.

      Because of me, it should be so now. In the summer I am hardly at home. Have celebrations and holidays.

      I'll see what happens to me. Because then I buy a tablet. And I hope I get through the levels better.

      Greeting Peggy
    • Spinnifix
      Spinnifix
      Hello Elsa

      You wrote that there is now the community on the mobile devices.

      I wonder if it is only in English again or that it has been adapted to many languages!

      Would be helpful. Because to write Here I would have to write to the PC and thus more complicated. Because i have my translation from google Chrome.

      Greeting Peggy
    • Elsa
      Elsa
      I think it's only in English because it would be the same as in the community. I just checked on my phone and it's in English.
    • Spinnifix
      Spinnifix
      When I came in and complained about a language, it was said that it would be worked on. Now it comes in on the mobile devices and it still doesn't work. I don't understand, because there is always talk of mobile and better devices. Could it have brought the language in for the country in particular!
    • Elsa
      Elsa
      I have no idea. I'm not a programmer. I would think on mobile devices that you can switch languages so maybe their help center might get switched if the language on the phone is changed. I only use English so I don't know about the others.
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