Alex_The_Witch

Game Expert

Comments

  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Tip:…
  • Hey there, I hope you're doing well. I'm sorry to hear this is happening. I've located the emails you've sent to our support and have now replied to you in ticket 16186926. Thanks and have a great day!
  • Hey there! Hope you're doing well. Could you tell me which event you're referring to? Thanks in advance and have a great day.
    in My team Comment by Alex_The_Witch 2:15PM
  • Hey there. I hope you're doing well. I'm sorry to hear this is happening with your Starbucks and thank you for flagging it to us. Having more information on the advert will help us speed up your report, so in case you encounter the advert again, please try to gather the information below and get back to us: The name of the…
  • Hey there. I hope you're doing well. I’m sorry to hear that the feature Rocket Rush and other disappeared from your game, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about. Please note that special events like these are bonus…
  • Hey there! I hope you're doing well. I understand your concern about the video adverts feature that would give you free items no longer appearing in your game, and would like to clarify its availability within the game. The video adverts feature, as well as other similar special events, is designed to be a bonus feature in…
  • Hey there. I hope you're doing well. I understand you're having some trouble with level 10054. Please check this post that might help: Please Help: Issue with level 10054 If the issue remains, feel free to reach out to our player support team:…
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Tip:…
  • Hey there. I hope you're doing well. I understand you'd like to know where you can play the game. Candy Crush Saga can be played in the following devices: iOS Android Windows Kindle On Facebook through an Internet browser. I hope this helps and have a great day!
    in Game Comment by Alex_The_Witch 1:51PM
  • Hey there! I hope you're doing well. I understand your concern about the video adverts feature that would give you free items no longer appearing in your game, and would like to clarify its availability within the game. The video adverts feature, as well as other similar special events, is designed to be a bonus feature in…
    in Booster Comment by Alex_The_Witch 1:48PM