Hello, @MichaelRD! Welcome to the Community! π The studio periodically adjusts levels depending on the player data they have collected. If a level is deemed too hard or too easy, they will make necessary changes to it. The fact that you are seeing these discrepancies proves they are actively monitoring their game. I hopeβ¦
Hello, @tinymont! Welcome to the Community! I'm afraid I do not know what you mean by a "reward level". Are you talking about a feature on Candy Crush Soda Saga or a different King game? Can you tell me what the feature is called, or give me a screenshot of what you are looking at on your game screen, please? Thank you! π
"The woman who inspires me the most is... my mom!" Without a doubt, I look to my mom for support and guidance. π She is a great role-model, a loving mother and wife, and a fantastic cook! π
@Yosca - Hmm, that's interesting. π€ I actually won Backstage access in a contest a while back, but I assumed anyone who reached Expert status would automatically get access. It does say in that thread that you must reach level 4 in the Community to view that content, so maybe you have not yet reached that milestone? Iβ¦
This area: Backstage. You can normally find it by clicking on the Games link and scrolling down to the bottom of the page. It is located right next to the "Welcome to the Community" link. As you are a game expert, I would imagine you automatically have access to it. π
Speaking of Game Experts, does anyone else have trouble navigating to the Experts Corner? I can't seem to find a direct link to that part of the Community. I always have to search my inbox for the link Xarly provided me with when I was promoted. π Maybe adding a link under the Welcome to the Community or Backstage areaβ¦
@dimore, please check which app version you are currently using. This is what you should see when you search under downloads and updates in the Microsoft Store: If you are still having problems after successfully installing the new update, shut off your computer for 20-30 seconds, then restart and launch the game app. Ifβ¦
This is amazing news! Thank you, @Yosca for giving us all the heads up. I just went to check for updates and it alerted me that I had one in the queue. π
If I could change one thing about the game it would be the request a life feature. I don't play through Facebook, so my "friends" list is really a random group of people who don't actually know me or want to help out. Not only do I rarely get a response from anyone on my list, I have the exact same people on that listβ¦
Hello, @Kim45! Welcome to the Community! If you are referring to disappearing game features, this is a known issue affecting many Windows 10 users. The studio is aware of the problem and is currently investigating it. Please follow this thread for future updates. Thank you! π
I wish to clarify that the response you quoted me on was directed at an individual who inquired about the problem in an entirely different thread. It appears that that topic has now been merged with this one in an effort to keep all related inquires in one place. You should know, I too am a Windows 10 player and Iβ¦
Hello, @Rich_Harstad! Welcome to the Community! π This is a known issue that is currently being looked at by the studio. You can follow this thread for updates while we wait to hear back. In the meantime, you can continue to play the game without the extra features, or try out one of the other popular King games. Thank youβ¦
@jheimermann, follow the instructions in this thread and see if it corrects the problem. If not, please wait patiently for a response from the Support team. It is the weekend and they are not in their office at this time. Thank you.