Cezdiamond

Community Manager

Comments

  • Hi ShortJH68- Thanks for posting on King Care. I am really sorry that you did not receive your full packages, I can understand your disappointment. Let's make things right again :-) I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of…
    in I purchased a booster package Comment by Cezdiamond March 2017
  • Hi Kb1964- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Lost all my progress after connecting to facebook Comment by Cezdiamond March 2017
  • Hi Freida- Thanks for posting on King Care. I am really sorry that you did not receive your full package, I can understand your disappointment. Let's make things right again :-) I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your…
    in Dainty bundle missing boosters Comment by Cezdiamond March 2017
  • Hi Maria- Thanks for posting on King Care. I am really sorry that you did not receive your full package, I can understand your disappointment. Let's make things right again :-) I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your…
    in Where are my boosters? Comment by Cezdiamond March 2017
  • Hi Terri- Thanks for posting on King Care. Welcome to the community. I am sorry that you have been experiencing a problem passing level 257. I can understand your disappointment. :-( What was the end of level message exactly? Please could you share a screenshot of the end of the board, so we that we can take a look? To add…
    in Level 257 does not credit wins. Comment by Cezdiamond March 2017
  • Hi Betsey- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these…
    in My boosters are gone after your update Comment by Cezdiamond March 2017
  • Hi Nazely- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps…
    in Right click to load Flash Player Comment by Cezdiamond March 2017
  • Hi Ann- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have…
    in lost position on candy crush after entering arequested code to a sms to my phone i am back to level Comment by Cezdiamond March 2017
  • Hi Joy- Thanks for posting on King Care. I am really sorry that you did not receive your Gold Bars. Let's make things right again :-) I would like to check this transaction so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we…
    in BubbleWitch3 In-app purchase Comment by Cezdiamond March 2017
  • Hi BeckyT- Thanks for posting on King Care. Welcome to the community. I am sorry that you have not received your gifts, I would like to check your account. I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted…
    in Earning lives and Lollipops in Candy Crush for playing Scrubby Dubby Comment by Cezdiamond March 2017
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