Cezdiamond

Community Manager

Hi , someone in the Candy Crush group gave me a link to get the old version back ,and I was able to play again,then 2 days ago it went back to the new version and I still keep getting the error message. It can not be my browser etc because I can play Candy crush in my other Facebook account and can play Papa pear in this…

I'm not finding an envelope to click on. I assume you mean while in Candy Crush? Meanwhile I just got a lot of boosters added to my old device. Thanks for helping and let me know how I can get going on my new device. Thank you! This envelope is within care.king.com let me know if you can find it.

It's happening again. It has me back at square one and now I should be on 503 or 504. Why does this keep happening? I'm logged in and trying to play via Facebook on my computer. Please could you clear your cache and see if this works. Thanks

I have same problem ..On a new mobile phone. Bubble Toucan 12298 I will send you a message too :-)

did you get the answer to this? I'm having this same problem. It's been about 3 weeks. Are you still stuck, let me know and I will check your account :-)

I am waiting for the new levels from 2661 be released now. Wow, you're doing great !

It took me a while to know if the solution would work. The solution that worked was using a different internet browser. I was using Chrome when Candy Crush Saga underwent a change whereby I could not get past level 1460 which was at the end of a large level. It was suggested that I try a different browser. I went back to…

I was on level 1910. My email is kaje40@aol.comPlease restore my progress to level 1910.Thank you Have you received my message? Thanks!

The problem is solved. Thank you very much!! Thanks!

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