I lost all my progress i was on 2036 level but now im on level -1 please please help me i done everything Hi Ritu- I will send you a private message too :-)
Hi there- Thanks for posting on King Care. We are always working hard on creating fun and exciting changes to our games. We test these features to see how well they work before we decide if we wish to go ahead with these new features or not. At the moment we are not running these videos at the moment but we really…
I also need to return your progress in the game !!! Already I wrote to you, but I get the answer: Unsupported language ((((but I write in English what is the problem ???! (Ticket-Id:3540842) Do not worry I will send you a private message too, and we will fix the problem :-)
Mine started doing this after a windows update . I finally gave up waiting on a new windows update to fix it so what I did was go to the little window picture at the bottom of my computer at the task bar . Clicked on it then clicked on settings then clicked on updates & security then clicked recovery then clicked Go back…
Hi Jen- Welcome to King Care.! I am sorry that you have been experiencing some troubles playing on your Windows phone. Let's try a few things to see if we can get things running smoothly again :-) Here are a few steps which should improve your gaming experience: - Go to Settings > system > advertising id. Now make sure the…
The priority is to get rid of the blockers. You can spread the gold in the last moves easily if you have the room to get longer words so if it's a choice between spreading and hitting the blockers always go for the latter. You need line blasters, of course, so try every way you can think of to extend words to get them. I…
I wanted to know how do I sync my facebook account to my mobile app(apple device)? I am having problem for very long and I cant log in at all. I do not experience this issue about 2 weeks ago but suddenly there an issue? Hi there- This problem should now be resolved. May I ask which model of device you are playing on? I…
Hello all, Thank you for your comments. Just to update you all. The game team at Candy Crush are aware of this issue and they are currently looking at what caused it and working on a solution. I don't have a timescale but as before I promise that as soon as I hear anything I will post here. It's important in the mean time…
I reported the issue NOT as a Facebook sync, but as a King sync (I don't have FB linked to the game), but it was marked as a duplicate. I just wanted to make sure it's clear to the developers this issue affects both connections. Edited to add this only affects Farm Heroes Saga; the same problem isn't seen in Candy Crush,…