Creative_Elsa

Legend

Comments

  • Hi @Dep2642, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to do them for a chance to win gold bars. There is a glitch that has already been reported to the studio regarding the…
  • Hi @drp962, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to do them for a chance to win gold bars. See if this tip helps you. She is very good at suggesting moves so you might want…
  • Hi chloepommom, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to do them for a chance to win gold bars. Thank you for sharing that you have tried troubleshooting. Is it crashing for…
  • Unfortunately the community doesn't give players gold bars unless you enter their contests and are chosen as the winner. Unfortunately there isn't any current contest but should be shortly. Are you playing the events/challenges in the game for rewards? What about the sugar drop challenge?
  • Hi @NamTruong2001, I am not that high up in the game yet so I can't offer you any suggestion. Let's see if any player who has played this level responds to you. Let me know by Monday morning and if no one else writes here then I will try to contact the community manager to let her know that you are struggling with this…
  • Hi @Cat-13, how are you doing today? It's great hearing from you but not about a glitch. I can't remember now if you are playing on mobile or computer. Let's try some troubleshooting to see if it clears up. Clear the history, make sure that you have the most recent version of the game and if mobile make sure that you have…
  • Hi @5419122973, what does the email say? Are you seeing it on a mobile device? Could you do a print screen and upload it here so that I can get a better idea of what you are seeing on your end?
  • Hi @mudgirl, did you contact them as @QueenB suggested? Do you see this icon on the bottom right of this page? That is now the place to address your issue. Make sure that you give them your user ID #.
  • @Yobanna_Yoris, we are getting these higher levels on Windows 10 with a computer. Your print screen shows that you are playing on a mobile device and they are behind because Android and Apple need to approve them before they are added.
  • @TheaKaateeReijnen we only speak English in this commenity. Can you please go in and edit your message into English so that we can help you?