Drey4 Level 2

Thank you! That post was helpful. I think I deselected my friend. Is there another way to play with him?

Okay thank you! I think I had that option in my old account and didn’t select some ppl that I now really want to play with. So you guys are fixing this issue or is there another way to connect?

Thank you sooooo much! We are both good to go and playing hooray! But we are not on each others games however we are Facebook friends... Do you know why this is happening???? 😖😩🥺

Hi there! I did what you said but I still ended up well into the game. I’m so sorry but are you able to try again? The other id I asked you to reset was done (thank you so much!) but not mine :( My ID number is 1142778022

Thank you! I sent a dm. Do you prefer I post on this thread?

Okay do I dm someone or leave it on this thread?

Thank you so much @Freddy_ You truly are a sweet legend. I have been replying to tech support as well but I guess I just have to be patient which as you can see I’m not too good at haha

i have contacted player support team several times and only receive automated response and then nothing. Can you please reset my game?

@kiara_wael I see you edited the link above but it says I do not have permission to access it. Are you able to reset my game so I can still link my account to Facebook and start fresh from the beginning?

Thanks @kiara_wael but I did not lose my progress... I want to reset my game back to level one. Can you help me?