For this issue I would follow the steps in the King help video: https://www.youtube.com/watch?v=bIYE7aW5jcE If you have an iOS device then the video is on the right :)
This is something that happens to us all Shawn. I've lost count of the number of times I have passed a level and the game did not recognise it. There is not much you can do other than replay the level I'm afraid.
The lives you have don't transfer between devices so this won't be affected. I read in another thread that having a load of lives or boosters stored can affect the way the game runs so it's probably not the best idea to have them all stored up. I would get rid of them of all and restart your tablet. This will free up some…
Lives & Boosters are both discussed in this thread here: https://care.king.com/en/candy-crush-saga/why-did-my-boosters-disappear The guys at King have confirmed that they can be lost from the games for a number of reasons. Have a read...
The game reads the levels from Facebook so it's strange that your Facebook account is incorrect. Is it definitely the correct account. The only thing I can think is to try some steps to re-sync the game. https://www.youtube.com/watch?v=bIYE7aW5jcE
If you go here you can check what devices the game supports: http://candycrushsaga.com/help/en Are you having issues installing the game? There is an issue with compatibility going on at the moment so maybe this helps: https://care.king.com/en/candy-crush-saga/candy-crush-saga-xperia-m4-aqua-compatibility-issues
There is nothing that we can do here on the site Dafne. This happens to most of us and the only option we have to is to play and try to pass the level again. Follow the steps here and hopefully your game will run a little smoother and there will be less chance of it crashing: https://www.youtube.com/watch?v=OESCE4Jj2tU
There is a bit of an ongoing issue if you check the site. Have a read of this thread here, you will see what the moderators have said about it: https://care.king.com/en/papa-pear-saga/i-m-not-receiving-my-messages-lives-from-friends