I think, like most of the King promotions, they are only available for a limited time. You might find that it comes back again for a little while and then goes etc :)
The only thing I can think is to is follow one of the youtube tutorials. This is a real old level so there are a lot: https://www.youtube.com/results?search_query=39+pet+rescue I wish you luck in passing it!
How did you save your progress previously? Just make sure that you are connected still. Check in the settings and check your Kingdom/Facebook connection. Maybe disconnect and reconnect, make sure you're logged into Facebook etc and you should see your levels.
I didn't have the quest in my game but I haven't seen any other posts about this topic Edwin. Do you have the latest update installed as this will often fix little issues. There are also a couple of steps here you can follow: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
I don't work for King sorry Abigail. I would refer to this comment from the site help section: -Why does my friend have new game features, but I do not? From time to time we test temporary new features in our games, this is rolled out to a small selection of players. The selection process is completely random. If we decide…
When you finish the level there is a little pop-up that appears. Here it will tell you why you didn't pass. It will have the order that you didn't meet with a rec cross next to it. Check this out next time you play and here you will see why you didn't pass.
These steps should help you to disconnect from your account so that you can then log in to your husbands account again: -log out of Facebook in the Candy Crush app -log out of the Facebook app -Turn off your device for 10 minutes to clear the cache memory. -Turn it on and Log into Facebook under the required account -Open…
If you follow the steps below then it should disconnect your games. I don't think the app is too clever when it comes to 2 users playing: -log out of Facebook in the Candy Crush app -log out of the Facebook app -Turn off your device for 10 minutes to clear the cache memory. -Turn it on and Log into Facebook under the…
The pop-up that appears right after you finish the level will let you know why you didn't pass it. It normally says things like 'you didn't collect all the ingredients' with a little tick next to it. If there is a red cross it means you missed something so check this out the next time you play.
There is a 'hidden' jelly so to speak, under one of the chocolate makers. If you check this video you will see what I mean: https://www.youtube.com/watch?v=1ydolPxl8ow I hope this helps!