Lady_Choo

Moderator

Good afternoon, were you previously logged in with Facebook or the Kingdom? https://community.king.com/en/pet-rescue-saga/discussion/350860/have-you-lost-your-levels-heres-how-to-get-them-restored/p1

Hi and a warm welcome to the community! Unfortunately Petopia has caused some issues. Keep checking for updates and keep an eye on this thread here 🤗🐾

Hi and a warm welcome to our community. I assume you've tried clearing cache and cookies and opening the game on a different browser? We have issues since Petopia appeared in the game so all errors right now are likely to do with that. Uggh. Keep an eye on this thread for updates but when Petopia does leave in a few days,…

Hi Judith and welcome to the community! I am so sorry, the issues have been caused primarily by petopia. Its going in a few days so hopefully will be back to normal! I know its far from ideal ☹

Yay someone who likes it lol. A lot don't because its had so many issues. Sadly though its seasonal, but it will be back again 🤗

Hi @spike12 the loading issue sadly is more likely to be related to Petopia (@PrettyBubbles ) its an ongoing problem right now. The team have fixed some but then its caused more issues to appear. You can read about it here. If all else fails, it finishes in the next few days. Our community manager has let the studio know…

Has disabling it worked here too?

Hello and welcome to the community. I am going to tag @Lynette and see if she can help you with this one 🤗

That is really odd! That it works with some and not others I mean. But I am glad we resolved why it was having issues. Is there not another programme you can use in the meantime for trackers? Its inbuilt in chrome and some other browsers so I have never used them. I just clear cookies when needed.

Hello and welcome to the community! What a time to join, we have site issues and King are waiting for the site host to fix them but its taking some time. So notifications are not going through and we haven't been able to open the site properly. Hopefully its getting better slowly now anyway! 🤞🏼 Apologies for the delay in…