Comments
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@AnzuK are you trying to connect with Facebook? You didn't say. If so, have you checked in settings and then apps to make sure it is "active". Do you play on ios or android?
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Ah I am sorry. The best thing now would be to go through to player support. Try to do it from within the game. Go to help, then technical connection issues and you should find a page like this that has contact us at the bottom.…
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Some players have reported they have finally had the update that fixed it. Please could you check the App Store to see if one is waiting ☺️
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Well done @liliana16248266 you just need to remember to use English in the community as it is one of the house rules so that everyone can understand you 🤗
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Thats wonderful to hear!
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It has been reported, we are just waiting to hear back about it 🙂
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Not everyone has them 🙂
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Good afternoon @Mrsowl123 and welcome to the community. Sometimes we cannot collect rewards if the event has ended, which event was it?
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Hi @peggylillie is that the help button for asking for level help?
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The studio send their apologies, they know how frustrating it is. The issue is hard to fix as it doesn't affect everyone so they cannot pin point to a specific reason. Everyone gets windows updates, but not everyones game is affected. Do you use windows 10 or 11? Also welcome to the community🤗 Sorry @BradStark they are…
