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Laura_Grosvenor

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  • I know it, and believe me, I know this sounds like an empty, canned thing to say, but the Moderator that we send the feedback to is actively sending this kind of feedback to the King team themselves. She works very closely with them, and the SuperStars, who are scattered around the globe (literally lol), bring the comments…
  • Hello there Scthemonk! How are you today? I have passed this on to the other SuperStars and Moderators to see if we can't get you an answer. Hopefully someone will have that answer for you soon. I am sorry about the wait! Thanks for writing and I hope you have a wonderful day!
  • Hello Suds. Here is the info you may need to get you back on track: Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself If you are not able to restore your own levels, please see the contact form at the end of the Blog, be…
  • Hello there Katrina! I am so sorry to hear this happened to you. I will let the Moderator know immediately about this. Someone will contact you through a private message soon to get this fixed. Again, I apologize and I hope you have a really nice day.
  • GeneGenie, I have to say I do agree 100% with you and this is an issue with many many players that is ongoing, BUT I also would like to say that the Team is looking into the feedback about the levels, and they are listening to all the players. I will pass this on to the Moderators as feedback. It is important to King to…
  • Jean. We can not handle purchase requests in the Forum, due to the need for account information. Please follow this link to get the help you need: Purchase Issues. Thank you and have a nice day.
  • Hello David! I will most definitely pass this on to the Moderator. I know that there are several levels that need to be looked at, and the Team is in the process of going through all the feedback from the players and will hopefully update us so we can update you soon. Thank you so much for writing and I hope you have the…
  • Hello The Black Devil. You know I actually was wondering this myself. I am on level 2796 and I am at rank 58. Here is the information on how these rankings are determined. Thank you to Tracy for helping out on this one. :) https://care.king.com/en/blog/article/get-your-rank-in-candy-crush-saga
  • Mamabedeng. Thank you for your question. I’m sorry but for the moment King Care is only available in English and Spanish.Please see this thread for more information https://care.king.com/en/alphabetty-saga/unsupported-language. Thanks for writing.
  • Wow. Congrats to everyone up that high in levels! I am somewhere in the 2700s I think...so not far behind y'all lol. Keep on crushing those candies guys!!

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