Eek! Sorry to hear about this, I can imagine how frustrating this must be. Let us know if the other comments here were helpful for you, or if we need to do some more sleuth work!
Hi there, if you are transferring between two iPhones, make sure to use the data transfer feature when booting up your new iPhone for the first time, it will walk you through it. This transfers boosters over as well :)
Hmm... I wonder if you are accidentally clicking the button during a level restart that offers this. It's strategically placed right beside the Try Again button.
I've seen quite a few posts about the Tree Topper. It seems like quite a few players are having problems with it. Sorry for your troubles! Hopefully it is fixed soon :)