LoFiGummy

Community Manager

Hey there, your progress is connected to your in-game account which is either a King account or a Facebook account. So the easiest way to recover your progress is to login to that account to sync your game with your old progress. If you're unable to login to this account, then I suggest you reach out to the support and ask…

Hey there and I'm sorry to hear that, If you can send me your Player ID and let me know what you purchased - I can take a look at it, otherwise for faster help I recommend reaching out to our support desk here: https://soporto.king.com/contact

Hey there and welcome to the King community forum, for more information and help regarding purchases in the game - you can go to this page: https://candycrushsoda.zendesk.com/hc/en-us/search?utf8=✓&query=purchase#%20 Let us know if you need any more help!

Hey there, could you perhaps link us your Player ID so that I can have a look into it? It seems to be a bug that I'll be able to forward to the game studios (as they are working on many things, I can't garantue when it will be fixed though). As for the striped candies in Rocket Rush, are you on the latest version of the…

Hey there! To maintain your progress in the game, please make sure to make an account in-game either by making a King account or a Facebook account 🤗

Hey everyone! It looks like testing is looking good for now and that we'll be able to have the first test starting tomorrow! 🥳🎉 So make sure to keep your games updated and look for something new in your game then.

Hey there and welcome, it depends a bit on what platform you play on! You should be able to change these settings in Google Play (Android) or App Store (iOS) as an example. Android Guide Apple Guide

Hey everyone in this thread, just wanted to keep you updated in that the game studio has found the problem and are now currently working on a fix - thanks for staying patient with us as we solve this. 🙏 Also thanks for those sharing your information and screenshots as it's been really helpful for the developers to find the…

Hey there, is this the screen that you can get stuck on for Daily Rewards on iPad? The game studio is looking into this and are working on a fix! We'll post more about it here:

Hey there and thanks for the feedback. I understand you liked the previous music that was in the game - the new music that was added for Soda was actually as a part of the 10th year anniversary of the game last year. You can see more about it here: and read more about it here: Overall, the studio is always looking to…