LoFiGummy

Community Manager

Comments

  • Hey there, unfortunately we don't support this language, so please repost your question in one of the support languages (English, Spanish, French, Portuguese). I'll close this thread for now, thank you and welcome to the community!
    in Ödülümü alamadım Comment by LoFiGummy March 2025
  • Hey there @Noey30 and thanks for reaching out, let's take a look at the issues individually: Losting connection to Facebook: Are you perhaps playing on iOS or an Apple Device? If so, please check that you have app-tracking turned on in your settings, if this is turned on it will unfortunately disconnect the account as you…
    in So many issues Comment by LoFiGummy March 2025
  • Hey there and welcome to the community! If you got the gifting calendar as you show here - simply open the game on the date once you've gotten the email or the notification to claim the reward that is shown in the image. Thanks for noting this and giving feedback on it as well.
    in Where is the comb so I can collect my gift?? Comment by LoFiGummy March 2025
  • More levels will be added today, but the one from last week is: Latest iOS/Android: episodes 1066, 1067, and 1068 with the final level being 16135. Latest Windows: episodes 1072, 1073, and 1074 with the final level being 16225.
    in Where has the "latest level" information gone? Comment by LoFiGummy March 2025
  • Hello to you both! 🙋‍♂️ Nothing has changed to the release schedule of levels for Soda and as mentioned usually it's the usual levels that are added onto the totals. We're currently looking to see if we can have this information added in a more efficient way from our end, but I'll see if it can be added back to the thread…
    in Where has the "latest level" information gone? Comment by LoFiGummy March 2025
  • Hey there, right now it unfortunately seems like this feature is paused for some players. I think the only way to change it right now would be to change or make a new account, but that might make you lose your boosters
    in How can I change my name and photo in my profile in the game candy crush soda saga? Comment by LoFiGummy March 2025
  • Hey there, are you clearing new levels or levels you've already played? Or are you perhaps playing levels via the pink door? In any case, if you can send us your Player ID it would be helpful. You can also try these steps to make sure nothing is wrong with your game: Restart: Force close apps and restart your device.…
    in Yeti's Challenge Comment by LoFiGummy March 2025
  • Hey there, looking into this - I see that this device's latest OS is supposedly version 6.5.0, so I'd try to update the version of the device first, and then see if there's any updates available for Farm which on Amazon should be 6.59.14 If you're not automatically updating the new version of the OS on the device, then I…
    in Farm Heroes Saga on Amazon Fire Tablet - No updates? Comment by LoFiGummy March 2025
  • Hi there and welcome to the community! Please try the following steps first to make sure nothing is wrong with your game: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi…
    in Cant purchase Comment by LoFiGummy March 2025
  • Hey there and welcome to the community! If you reinstall or logout from the game you may not see your progress. Did you have an account in the game? If so then please login and you should see your progress again. 🤗. If not then it's a good time to make one, after that you should reach out to the King support in the game to…
    in Lost levels Comment by LoFiGummy March 2025
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