LoFiGummy

Community Manager

Hi there, do you play on Windows or Facebook on your computer? It can be that the events on the various platform doesn't match, and so even if's active for you on mobile, it could be that it's not available on the other platform unfortunately. To be sure, follow these steps to make sure that nothing is wrong with your…

Hi there, could you tell is what device you play on? If it's an older device, it may have some memory issues. In any case we recommend the following: Memory: Keep at least 2GB of free storage for smooth gameplay. Clear Cache: 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache 🍏 iOS: Settings > Safari >…

For anyone who is joining the discussion, you can read more from the previous discussions taking place in the thread below:

Hello everyone, and thank you again for sharing your thoughts and feedback regarding this change. The studio has decided to explain more regarding the "Chat" → "News" section change in Teams, and you can read more about it in the thread below: To make sure that everyone interested in this topic has the latest information,…

Hello @fidget77, unfortunately the studio has to implement the forced update to be able to ensure that all the features in the game works properly for everyone. If you're on a older device that is unable to be updated, you can save your progress with a King account and continue to play on other devices or platforms (iOS,…

Hey there @fidget77 I see that you've already left a comment in the other thread, so I'll respond there. Thanks for letting us know and I'll check this with the studio.

Hey there, what type of device do you play on? As SimplyP mentions here in the thread, it does sound like it could be a problem of memory on your device, or if the device is older and that the game is crashing. If that happens when you're a level that could be counted as losing the level. To be more exact this is what we…

Hello! I play from Sweden! 😁 I used to play Candy Crush Friends Saga a lot, but now I mainly play Soda and Farm when I play.

Hey there, just wanted to check in - when you say that you're not getting boosters, do you mean ads? Or do you mean other events in the game? If it's events, it may be that you don't have an active event right now - but will get more later. The best way to ensure that you have events is to keep your game updated, you can…

I got a response now! Because I wasn't sure of this myself actually. 😅 Yes you are able to join the event online, and then progress offline. However you will need to go online before the event ends so that it can sync your scores with the tournament or you will lose those points and not advance. In general, staying online…