LoFiGummy

Community Manager

sorry again for the confusion surrounding this - and I hope your family emergency gets resolved as soon as possible, it sounds very stressful 😥 I hope everyone else also feels like it's a bit more clear with the challenge now at least, I was a bit naive going into this and will try to do better moving forward

Hey there and welcome to the community! It would help us to know what platform you play the game on (ex: Android, iOS or Windows). Otherwise you can take a look at this page and look at the section called "Purchases" which will have articles that can help you! Candy Crush Soda Saga (zendesk.com)

Yep that works! And we'll of course track it from my end - but I'll see too it that we can make this more clear for tomorrow as well! Thanks for pointing it out.

Hey there! Wow that sounds really annoying, I'm sorry to hear that. First of try the following: Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again. Updates: Check the app stores to update to the latest version of your game if needed, and the…

Hey there and I'm sorry to hear that! It's great for us to know what platform you're playing Soda on so that we can help you properly, but we can give you some tips on things you can try to help you out. In the meantime, please try the following: Restart: Force close all open apps and restart your device. Leave it switched…

Hey there, Please try the following: Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again. Updates: Check the app stores to update to the latest version of your game if needed, and the latest software update for your device. Memory: Do you have…

Hi there! New levels in Soda gets released every Friday. What level are you playing on? There might be someone here in the forum that can help you!

So starting today, you will have maximum of 3 screenshots per member. So we restarted the challenge to make it even for everyone, as some players hesitated joining in or not due to the rules not being clear - so today it's all free to start posting. As an apology, the prizes for both 1st and 2nd place was also increased…

Hey there, apologies again for the misunderstanding. We saw this a bit late but decided it was better to clarify it and give everyone a fresh start and have everything count starting today. So starting today you can post a maximum of 3 screenshots as mentioned earlier

Again, this sounds amazing - if you ever have the time I would love to see how this looks like in a video 👀