Comments
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And regarding the Soda Cup, the information about that will probably come back later today (it was a result of the issue that we had now earlier) or tomorrow - if you don't see it tomorrow, please feel free to reach out here again so we can look into it.
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Hi there, were the boosters timelimited? If you purchased boosters that were lost, please reach out to the Support Team in the game so that we can look to help that more in detail! It will go faster if you provide your Player ID as well.
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Hmm that is strange, I wonder if it will appear once the finals tournament goes up perhaps? If it doesn't feel free to tag me again so I can take another look at it.
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Hi there, along with what Yosca recommended above if you're on iOS (iPhone or iPad), please make sure to check in the app settings that you have "App Tracking" enabled. Once you do, logging out and then back in again should solve this issue for you.
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Hi there, If you're talking about the connection error it just got fixed but it may take a little bit before everyone gets the fix to their game. Please do the following: Restart your device and game Log out and log back in again If it still doesn't work, then it should recover within the hour, thank you for your patience…
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@342 @smessyrn @Carolina_Freitas_05 @DanishWolf @Susiesyzygy @theyatagannn If you experienced the connection issue in the game, it should now be fixed! Please follow these instructions: Restart your device and game If you're having continued problems, make sure to log out and log back in again This should make you get back…
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Hi there! Could it be that the team is full? If you send us a screenshot we can get a better understanding of what's happening!
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Hey there! Sorry to hear that you had issues with a purchase in the game. Did you perhaps purchase something using PIX? Unfortunately if you did this method is not supported. You can read more about it here: https://community.king.com/en/pt-br-home/kb/articles/2845-a-forma-de-pagamento-pix-e-suportada In any case you can…
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Hi there this is most likely due to the connection error. Once it gets solved you should be able to log back into the game to be able to retrieve your levels again. We'll update everyone in this thread:
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Hey there @Kyrsa, I'm sorry to hear that. Currently it's tough for players such as yourself who have progressed far into the game. The issue for the door is being fixed by the studio, but unfortunately they weren't able to fix it in time for the Soda Cup stages. 😔 Most likely this will be a better experience for future…
