Hi and welcome to the Community @Rubel35 🙂 Which level are you struggling with and can you share a screenshot so we can have closer look? Have you by any chance tried looking for tips on Youtube?
Hi and welcome to the Community! We are sorry to hear you're experiencing such a frustrating glitch! 😟 Losing hard-earned gold bars definitely takes the sweetness out of the game, and it's totally understandable why you're upset. Thank you for bringing this to our attention. We never want our players to feel like they're…
Hi Eduardo, Yes, it sounding more like a bug that won't go away 🤔 If you're on Android device, try the following: To clear the cache, go to Settings > Apps > select the app > Storage > Clear Cache. If this still doesn't help, I'm afraid you might have to reinstall the app. That will help clear any bugs. Keep in mind that y…
Hi Kylie, You can reach out to Player Support team via the game app by following these Steps. This way support will get access to your game details and support you 😉
Hey everyone 👋 We're currently tweaking the game to make sure it's just right for everyone. When we adjust the number of moves for a level, you might spot some differences if you're comparing with friends. Just a heads-up! There could be up to 2 different versions of a level out there. Keep on crushing 😉
Hi and welcome to the Community 😃 Not to worry, we have prepared steps that you need to take HERE On mobile and the Windows app, go to the ‘Profile’ in your game and disconnect from Facebook first if you’re logged into Facebook. Then choose the ‘Register with an email’ and follow the steps. When your game is connected to…
Could you please let us know which game app version you have installed so we can report this and also, your Game ID? Thank you and hope to hear back from you soon.
Hi Eduardo, Can you confirm that you have tried the steps from the following link HERE? If yes, please give them another try but this time, before trying it, please clear the game app cache and restart your device. There seems to be bug that keep triggering the region so we need to clear that out before trying the steps…
Welcome to our Community @ferrodicavallo7 🤗 We only use English in the King Community to ensure that everyone understands and can be understood. Therefore, I'm going to close this thread for now. Please feel free to re-post your question in English; one of our members will be happy to help you. Thanks for your…