Thank you for reporting this and you will be happy to know the studio is aware and working on improving the event. We will also make sure that you get your unlimited lives which you did not get to claim tomorrow during the day. Please accept our apologies for the inconvenience caused and hope you have a sweet dayΒ π
Sorry to hear this happened and totally get how frustrating it is to lose your streak. It's quite common that ads can sometimes glitch making it impossible to go back to the game and in these cases the only thing you can do is to close the game and start again. When it happens to me, I restart the device and give itβ¦
Hi Nikki! Thank you for reporting this and you will be happy to know the studio is aware and working on improving the event. We will also make sure that you get your unlimited lives which you did not get to claim tomorrow during the day. Please accept our apologies for the inconvenience caused and hope you have a sweet dayβ¦
Hi there! This should not have happened! Can you please close the game app, restart the device you are playing on, open the game and make sure it has a strong internet connection? Let us know if you get it back π
Hi everyone π I wanted to drop a line and let you all know that this is still being worked on and we're waiting on a confirmation for when this issue will get solved. Thank you for your patience and we'll keep you updated π
Hi everyone and Happy Monday π Okay, so there was supposed to be a Team Crystal event starting on the 5th and ending on the 7th, maybe this did not happened as planned so I will pass the feedback on to the studio. There is a new Team Crystal event starting on the 12th until the 14th, let's wait and see if everyone gets it π
Hi @sosoli and welcome to the community! Are you referring to your shares of the Pot of Gold event or something else? If it is the Pot of Gold, we can confirm that there was an issue were some players did not get their rewards and we're truly sorry about that. The work is being done now so that you and everyone else whoβ¦