Soon you should be able to play level 13 136 as you are right, it is not working as it should so we are working on improving it as we speak. Check the game later today as I'm sure we would have it solved by then ๐
Hi there! Thank you for letting us know about level 13 136! Are you still having issues starting the level? Can you please let us know which device you play on and the game app version you are currently playing on? Thanks ๐
Hi there! Could you please let us know if you're still unable to play the level and if yes, which device are you playing? Android, Apple or playing on Facebook? Thank you ๐
Hi everyone! We are aware of the issue with the rewards for the Pot of Gold event. We apologize for any inconvenience caused. Sometimes things can break or not work in the Kingdom. But donโt worry, weโre on it! Weโll do everything we can to fix the issue quickly, so you can get back to your game. We'll keep you updated inโฆ
Hi there and sorry to hear you have been having trouble playing the game ๐ซ It looks like you have tired most of our recommended troubleshoot so all that is left now is to try to remove the game and install it again. Don't worry, this won't affect your game progress ๐ Follow the steps provided by Facebook HERE on how toโฆ
One more question which your answer could be helpful, before having this issue, was your game already connected to your Facebook account? Or is this your first time connecting the game to Facebook?
Hi there! I wanted to give you some updates we have learned regarding this issue you are facing. There seems to be some changes made from Facebook side that is causing this and seems to only be affecting the Windows app. Our Team is collaborating with Facebook trying to get this solved as soon as possible. We do not knowโฆ
Make sure the game app on the iPad is up to date. If it is up to date, can you share a screenshot of the game map so we can have a closer look? Thanks ๐