Thank you for raising your concerns and sharing your observations about the recent level adjustments and changes in the game. I completely understand how changes to mechanics, like the frog or chocolate replacements, might feel unsettling, especially if you’ve been guiding other players with strategies based on the…
Thank you both for letting us know it did not solve the issue! We'll report back to the team who will investigate this matter. Once we know more, we will keep you updated in this thread. In the meantime, do not delete the game app and keep playing on the device that has the highest levels. Thank you for your patience and…
Hello 😃 We’ve noticed some of you are reporting missing events and features, such as the Daily Treat Machine, Season Pass and other events when playing Candy Crush Saga on the Facebook browser and wanted to support. Some events and features are not permanent and may rotate or be available to select players only during…
Thank you both for letting us know it did not solve the issue! We'll report back to the team who will investigate this matter. Once we know more, we will keep you updated in this thread. In the meantime, do not delete the game app and keep playing on the device that has the highest levels. Thank you for your patience and…
Hi everyone and happy Wednesday 😃 We've just released new levels Levels 18 081 - 18 140 I hope the latest release has solved the issue with the progress synching but if not, please let us know so we can report back and have another look 😉
Hi Albert68, I’m sorry to hear about your issue! Let’s try to get this sorted for you. Could you please share a few more details so we can better assist you? Are you seeing any error messages when you try to recover your level? Have you already tried clearing the cache of your browser/app or logging out and back into…
Hello everybody! I wanted to let you know that I have passed on your feedback regarding the levels not getting synced 🫡 There will be a release tomorrow around 14:00 CET time, please let me know if the game is back on track after the release and if not, we will investigate further 🤔 Thank you for your patince all 🙏
Thank you for sharing this Charrine! One more thing, can you please let us know which game app version you have installed on each device? Also, make sure to update the game app if there is a version available 😊
Hi there 😃 I noticed some of you are sharing thoughts on the new post-level layout. It's wonderful to see such engagement! Your detailed insights are invaluable and can help the development team understand our perspectives better. Let's keep the conversation going and make Candy Crush Saga even sweeter together 🍭 Looking…