Comments
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Hello! Would you mind sharing a screenshot of the message you’re seeing?
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Hello there! Please try the troubleshooting steps mentioned here and let us know if that helps!
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Hello there! I’m really sorry to hear about this. Just to clarify, the 8x multiplier is completely optional, and you should be able to turn it off by tapping the 8x icon, as shown in the screenshot above. Please let us know if this helps. If the issue persists, we’d appreciate it if you could share your Game ID so we can…
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Wow, that’s a lot of candy factories! 😲 Does this happen on all of your devices, or just one?
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Hi there! Unfortunately, Petopia isn’t available to all players at the same time. Each time we run an event, a random group of players is selected as part of an A/B test. We know it can be a bit disappointing to miss out, but please don’t get discouraged, these tests are usually temporary. Just make sure your game is…
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Hi @tammi65! Can you please clarify what glitch in the system you're referring to? If you haven’t received the event, it’s most likely due to an A/B test.
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Hello Solitaire Crushers! Happy New Year 🎇 Wishing you a year full of level wins and plenty of sweet moments! I’ve read through all your game expectations for 2026, and I truly loved going through them. It’s great to see so much shared expectations around the game, and just as nice to read your fresh ideas and suggestions.…
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Oh wow! You’ve been selected as part of a test group with early access to the tournament, that’s really great! 😊 This helps us make sure everything runs smoothly ahead of the official launch. The tournament will kick off on January 12 😁
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Hi there! Thanks for flagging the issue. The fix should already be live, can you please let me know if you’re now able to complete the level?
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Hi everyone! Thank you for your continued patience, we know this issue has been going on for far too long, and it’s completely understandable that it’s frustrating. The missing items in the Cat’s Beanstalk are still being actively worked on, and the team hasn’t forgotten about it. While we don’t have a fix to share just…
