Comments
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Hi! Can you please share a screenshot of the level you’re unable to access? It would also really help if you could provide your Game ID, so we can look into this more closely. You can find it by checking the article here.
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Hey! Would you mind sharing a screenshot of your current city view? I’m really curious to see what it looks like now 😃
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Thank you for the feedback @tammi65! We did mention it in the post, but perhaps we can make the message clearer next time 😊
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Don’t worry! 😊 If you have enough duplicate tokens, you can use them to purchase the third sticker pack, which guarantees new stickers.
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Hello there! Welcome to the community 😊 This is a weekly event that appears automatically. That said, it may not be available to all players right away, as it’s part of an A/B test. If you haven’t received it yet, hang tight, these tests are usually temporary. Just make sure your game is always up to date so you have the…
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Hello! Would you mind sharing a screenshot of the message you’re seeing?
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Hello there! Please try the troubleshooting steps mentioned here and let us know if that helps!
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Hello there! I’m really sorry to hear about this. Just to clarify, the 8x multiplier is completely optional, and you should be able to turn it off by tapping the 8x icon, as shown in the screenshot above. Please let us know if this helps. If the issue persists, we’d appreciate it if you could share your Game ID so we can…
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Wow, that’s a lot of candy factories! 😲 Does this happen on all of your devices, or just one?
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Hi there! Unfortunately, Petopia isn’t available to all players at the same time. Each time we run an event, a random group of players is selected as part of an A/B test. We know it can be a bit disappointing to miss out, but please don’t get discouraged, these tests are usually temporary. Just make sure your game is…
