Snow_Rider

Community Manager

Comments

  • @DieOmimi @MountainMom
    in (ENDED) Misty Carnival - it's time to shine! ⭐️⭐️⭐️ Comment by Snow_Rider February 2024
  • Hi! Snow_Rider is here 🏂 Welcome to the community! I'm really sorry to hear you're having trouble. From our end, it appears the level is working properly. Perhaps, these tricks might be helpful: Restart the game: close all open apps and open your game; Check for updates: please make sure your both game and software of your…
    in Frozen Level 3229 and win? Comment by Snow_Rider February 2024
  • Hello there! Welcome to the community 👋 Thank you for reporting. It would be so helpful if you could share your Player ID so that we can look into it. To find your ID, you need to: 1. Open the game; 2. Select your Account; 3. Tap the King logo. For more information, please visit the thread
    in login sequence Comment by Snow_Rider February 2024
  • Hi! Welcome to the community! I'm sorry to hear you had glitches in the game. Here are some tricks that might be helpful: - Restart the game: close all open apps and open your game; - Check for updates: please make sure your both game and software of your device are up-to-date; - Memory: make sure you have at least 2GB…
    in Glitches Comment by Snow_Rider February 2024
  • Hi there! Welcome to our community! What device do you use? Here are some tricks that might be helpful: - Restart the game: close all open apps and open your game; - Check for updates: please make sure your both game and software of your device are up-to-date; Let me know if you're still experiencing the issue after…
    in Internet not working in my Game Comment by Snow_Rider February 2024
  • Hello! Thank you for sharing your thoughts on the event. We've heard from players about the repetitive levels in Weather Alert. After receiving this feedback, the Studio has decided to introduce new levels to enhance the gaming experience. Please note that currently these new levels are not available to all players as…
    in Pet Island - Weather Alert Event Comment by Snow_Rider February 2024
  • Hi! Snow_Rider here 🏂 Welcome to the community! Here are some tips that might help: Restart the game: close all open apps and then open your game; Ensure you have a stable internet connection; Memory: make sure you have at least 2GB of free memory; If you're still experiencing the issue after following these steps, please…
    in No new levels Comment by Snow_Rider February 2024
  • Hi! Snow_Rider is here 🏂 Welcome to the community! Have you created your account in the game? If so, it would be helpful to get your Game ID. To find it, you need to: Open the game Select your Account Tap the King logo
    in My progress to level 7125 disappeared. Showing ramdon levels instead. How to get back? Comment by Snow_Rider February 2024
  • @Lynette @Lady_Choo
    in "Oops something went wrong" message Comment by Snow_Rider February 2024
  • Hello there! Welcome to our pawsome community and thank you for reporting the issue. Rest assured, our team is on it. For updates, please follow this thread right here.
    in level 1204 pets rescue Comment by Snow_Rider February 2024
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