Comments
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Wow! This is the milestone! Keep it up. And happy Candyversary π
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Thanks for your sweet message π And please don't hesitate to join our contests even more!
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Hi! Could you please share a screenshot of this issue? Also, can you let me know the device you're using to play the game?
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Hello! If you've noticed that you're no longer receiving Weather Alerts or any other events, it could be due to A/B testing. We understand how frustrating this can be. What we suggest is ensuring your game is always updated to the latest version, as it's possible the event will reappear once the A/B testing phase hasβ¦
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I'm really sorry to hear this. Please contact our Player Support. They will gladly investigate the issue and help you out!
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@godders60 @zainab786 I'm so sorry to hear this. It is definitely frustrating when something you enjoy doesn't work as expected. I want to assure you that all your feedback has been forwarded to the Studio for their attention. Please note that the issues you're facing are temporary and Petopia is expected to end next week.β¦
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Hi there! I've managed to locate your player ID and reset your level to its previous state. Can you please check and let me know if everything is back to normal?
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@DieOmimi @MountainMom Let's have fun!
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Pets are making candies to get some sweets π
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Hi @Rubie-Roo1135! I'm very sorry to hear that you cannot fully enjoy Petopia π. I totally understand your frustration and disappointment. I want you to know that fixing these issues is the Studio's top priority, and the team is working hard to resolve these issues as quickly as possible. Even though we cannot disableβ¦
