Snow_Rider

Community Manager

Comments

  • I'm so sorry to hear that you don't have new levels 😔 Would you mind sharing the device and the model you're using? Also, may I know if the version of the device is updated? On top of that, please make sure you have at least 2 GB of free space on your device. 
  • Hello @mel21 ! I'm so sorry for the inconvenience caused and for making you wait. I understand how much it might be disappointing not to fully enjoy the game, and I greatly appreciate your patience and you being such a loyal player. Although the problem isn't solved yet, I want to let you know that the Studio is aware of…
    in help Comment by Snow_Rider June 2023
  • Hi @Anya_Zakaeva @amaoldstoner @Wesaal ! I am sorry to hear that you didn't receive Mystery Mountain. The test group is selected randomly, and unfortunately, I don't have the timeline to share of long it is going to last. I know how much it can be frustrating not to fully enjoy the game. However, these tests are important…
  • Hello @La Ley ! Thanks a lot for suggesting this idea! 🤩 Although the Studio is not planning to add the Rainbow Costumes this year, I will make sure to pass it on to the team, as this is definitely valuable feedback for us! In June players can expect the Rainbow Run event in the game. Alternatively, we will celebrate pride…
  • Washington (N)
  • Hi @Eowynlh ! I'm sorry to hear that you had to experience this. We've sent you boosters, so they should be available in the game. If you don't see boosters, you need to log out and sign in. Please let me know if it works! 😉
  • Vigo, it's in Spain 🇪🇸
  • The first city will be Geneva 🇨🇭
  • @Princess_Jessica @Nikolaos_Prodromidis please let the players know about the game ☝️
  • Thank you all for participating in the contest! I hope you had so much fun! 😃 @Amoonmoon @NamTruong2001 @teeweiping @Spinnifix @greddycandy congratulation on becoming our lucky winners! Your GBs are on the way! 😜