Snow_Rider

Community Manager

Comments

  • Tagging players to see who is the fastest 😁 (Spoiler)
    in (Finished) Help Jenny to catch the Easter egg 🐣 Comment by Snow_Rider April 2023
  • It could affect Windows and Android, but now all platforms are updated, except for Facebook... The Studio is trying to solve it as quickly as possible. For the time being, we don't have a timeframe for when Facebook will be updated 😔
    in Why can't I play on iOS 10 anymore? Comment by Snow_Rider April 2023
  • Hi players! Thanks for your reports! Please note that the Studio has just uploaded the fix, which might take time to get everything back to normal. We'll keep monitoring the situation and kindly ask for your patience. If after a while, you still experience the same issue, please let me know! @Tonka6, @manxmano, @tsaytds,…
    in Level 6278 Comment by Snow_Rider April 2023
  • Hi there, @BZ58 @redoit2000 @blt1008 @NanaDahm ! I terribly apologize for the inconvenience caused! Please note that our Studio is working on updating a new version on iOS, which will automatically unlock the next levels. We're expecting the release today! Please let me know, if you're able to see further levels or not 🙏
    in Why can't I play on iOS 10 anymore? Comment by Snow_Rider April 2023
  • Hi @Spinnifix ! Thanks a lot for bringing this up. It shouldn't be the case unless you're from Antarctica (bad jokes I know) 😄 Although I assume that the Studio is aware of the delay, I'll gladly remind them of it and ask when we can expect updates! 🤗
    in Update Comment by Snow_Rider March 2023
  • Hi again! Thanks for sharing your ID! Can you please share a screenshot from Facebook? As for Kindle, it would be helpful to know your device model and the game version.
    in Confused information about levels Comment by Snow_Rider March 2023
  • Hi there! Thanks for bringing this to my attention. After investigating the matter, it turned out that the latest level for both Facebook and Amazon is 5840. Please note that the level release has been updated! Nevertheless, can you please let me know if you have the same ID for Amazon and Facebook? Have you tried to…
    in Confused information about levels Comment by Snow_Rider March 2023
  • Hello! This is great feedback! Thank you so much for sharing! As the topic of the idea revolves around the design of milestone levels, but badges, would mind posting this idea so that we can discuss about the unified badges with the community? 🥰
    in 🎉 Motivation of the milestone levels 🎨 Comment by Snow_Rider March 2023
  • Hi everyone! In regards to the recent announcement, you might have some questions or concerns. Please note that these news will only affect the following devices: Phone: iPhone 4, iPhone 4S, iPhone 5, and iPhone 5c iPad: iPad2, iPad (3rd Gen), iPad (4th Gen), and iPad mini (1st Gen) iPod: iPod touch (4G), and iPod touch…
    in Why can't I play on iOS 10 anymore? Comment by Snow_Rider February 2023
  • Hi everyone! In regards to the recent announcement, you might have some questions or concerns. Please note that these news will only affect the following devices: Phone: iPhone 4, iPhone 4S, iPhone 5, and iPhone 5c iPad: iPad2, iPad (3rd Gen), iPad (4th Gen), and iPad mini (1st Gen) iPod: iPod touch (4G), and iPod touch…
    in Why can't I play on iOS 10 anymore? Comment by Snow_Rider February 2023
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