Do you have at least 2GB free memory storage? Is the “played before” button missing? Can you show me a screenshot? How to take a screenshot: https://www.take-a-screenshot.org
Is the reward from Rescue Buddies or Kimmy’s Candy Hunt? Both items are being investigated by the Studio. It can be very helpful if you provide your Game ID in the relevant thread. ➡️ Here is how to find it. Kimmy’s Candy Hunt reward issue Missing Rescue Buddies reward issue You can simply click on the green letters to get…
Welcome to Soda Community @valrie64 I'm sorry that the ads don’t work properly. You can report the ads to King by using this link. Select topic "advert issues" subtopic "I experienced a bug"
I am sorry to hear this @jhess3maria Do you mean you have lost your progress? Please find info how to get your progress back in Help Center: ➡️ I can’t find my progress Let me know if you need more help 🙂
Welcome to Soda Community @SonyaMarks That's strange. Do you mean that you can't get the legendary wonderball even though you reached the wonderball within 24 hours? Do you play on multiple devices? This can cause disruptions in your game (I have experienced this myself) Also, make sure you have the latest game update, and…
I am sorry you had to reset your PC @LILLOUX 😕 Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then boosters can be lost. We do not replace items that have not been purchased but if you have however…
Welcome to Soda Community @dinadenardo Do you see the connection error when trying to claim rewards? In the case of Kimmy's Candy Hunt, that is being investigated by the Studio. There is more info in the main thread: ➡️ Kimmy’s Candy Hunt If you see another connection error, please try to force close your apps, turn off…
Hello @celeste0421 Sorry you don’t like this version of Bake a Cake. There are different variants, including the one you have now. It could later change back to the 'normal' BaC. If you have the chat function in Teams, I advise you to discuss the strategy with the other team members, so that everyone gets the chance to…
Welcome to Soda Community @elisamaia I'm sorry that the ads don’t work properly. You can report the ads to King by using this link. Select topic "advert issues" subtopic "I experienced a bug"
Welcome to Soda Community @lauriew53 Sorry about this. Please try the troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device…
Welcome to Soda Community @NanT151 Sorry to hear this. Where do you see the connection error? When trying to claim rewards? If so, from which feature/event are you trying to claim the rewards from?