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Level 1466
Can someone please look into the number of moves and revise it? It is a classic level, starts with 21 moves and 2 wrapped candies. The board is very restricted because it is covered by licorice and blockers. I have lost countless lives and cannot afford to use the boosters to complete the level. It would take a lot of…
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Sending Lives
Please reinstate the name of the players who send lives. They used to appear next to the avatar in the inbox but after an update the names got removed. It would be nice to know who sent them in order to reciprocate. Thank you.
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Quests
This is the situation I encountered not once but twice. I was playing levels to complete the three quests. I was required to finish two levels with three stars (Overachiever) on one of them and had accomplished one level with three stars. I opened the quest "page" to check out the rewards and was going to close it by…
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Not receiving my rewards or coins for completing my quests
I had completed a quest that required me to finish 3 levels with 3 or more moves left and the prize was 2 gloves. I clicked on "claim prize" and nothing happened. Please see screenshot. I should have 21 gloves instead of 19. Thank you.
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Attention: Elsa
Hi Elsa, Please refer to subject "Level 3479". I am not sure how the new layout is set up to work. I sent you a message on 1-29-19 under the old thread because I did not want to start a new one and am wondering if you received it. How are you? I hope you had a nice Thanksgiving, great Christmas and good New Year. It has…
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Sugar Drops
I was playing new Sugar Drops levels this morning and only needed 6 to make it to the last and final marker of 180. I completed level 2602 successfully, earning 7, and the next level popped up with the Sugar Drops display box on the leader board showing 1/24 greyed out. I was not given the option of claiming any rewards…
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Level 3479
I posted the above-mentioned with a screenshot and Laura Grosvenor was kind enough to respond that she would pass this on to the moderator. This was 3 months ago and I have yet to receive a courtesy reply from a moderator to date. It is baffling!
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Level 3577 - Wow!
There are no words to describe this insane level. It was not even classified as a hard level when I played it yesterday. On this level alone with moves reduced from 23 to 18 I lost 5 color bombs, 5 striped/wrapped candies, 5 jelly fish, 4 hand switches and 2 lollipop hammers just to complete it. It was a surprise to see…
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Where are my rewards?
I played and completed hard level 2904 in time to reach the treasure chest key that was showing on level 2905 but I did not receive any prizes at all. I used color bombs, hand switches, lollipop hammers and also gold bars for extra moves and feel so cheated. Please help. Thank you.
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Get rid of the extra acorn in level 931
This needs to be fixed i.e. add moves/reduce requirements and get rid of the extra acorn. Please refer to screenshots. Why is one acorn still lurking around when all six have been attained and the squirrels are already out of sight? The acorn stands in the way of clearing the 12 birds. I have played umpteen times and lost…
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Spin Wheel
I failed whilst playing level 2939 with just 1 move away from completion and was offered to win moves by spinning wheel. I spun the wheel and it landed on either a jellyfish or lollipop hammer. I was then shown the spinning wheel display for another chance to get extra moves in exchange for 7 gold bars. I was unsuccessful…
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Tractor Dash Part 2
It happened again. A new challenge showed up but I was not awarded the tractor booster for winning the previous one. Screenshots are attached. Please help. Thank you. It looks like this is an ongoing problem. I feel it is pointless to play until this is fixed because of the missing prize. The VS icon located at the top…
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Beginner's Bundle
I purchased the above-mentioned consisting of 20 gold bars and one each of the various boosters for $1.99 but it looks like only the gold bars were added. Please help. Thank you.
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It's Candy Show Time contest
I was invited to join the above-mentioned event 3 days ago and it ended sometime this morning. My team did not win but I will still get a reward in the form of a hand switch booster as consolation for participating. Instead of clicking on the “claim prize” button I accidentally closed it. Please help. Thank you.
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Sugar Drops
I was playing new "Sugar Drops" levels and earned 26 to make it to the 1st marker of 24 required to get rewards. I clicked on the “claim reward” button but got the response “connect to claim reward”. I had WIFI connection and also the data was on as a back-up when this occurred. I clicked on the “ok” button and was sent…
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Companions
I came across this on level 1287 where the Manticore and Hippocampus companions have similar functions i.e. open flowers but do not produce apple crops and the cost is 90 beans and 70 beans respectively. Why would I choose the Manticore companion when the Hippocampus companion is 20 beans less and their roles are…
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New levels
I am now on level 580 and there are no levels being shown after that. I would like to know if more will be added soon? Please advise. Thank you.
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Gold Emblem
This just popped up lately. I am really curious as to what the above-mentioned is all about. It showed up two days ago on one of the levels before the start of the play that said “One try! Finish this level on your first try to get a special reward!”. I completed the level in one try and got the following response…