@herfatherseyes there seems to be a glitch that many players (including me) are facing and my understanding is that it has been reported to the studio. You can read more below:
@fehill are you playing CC on windows 10 platform? If you do and you have a king.com account, try log in to the latter. I got the reward there after playing an older level.
I've played this 15 times and the best I could do was three stars! 🤦♀️ I can't believe I'm having such a hard time with a level that was practically at the beginning of the game!