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Support

Help with CCSS & Help Center articles!

Support	Discussions	Comments	Latest Post
Help Center Last: When and how can I play for Bubblegum Hill event rewards?January 2020			When and how can I play for Bubblegum Hill event rewards? gurlchris808 • January 2020 in

Support	Started By	Replies	Views	Most Recent
Candy crush Soda progress not updated. I had reached level 644 now it took me back to level 624. Last: Elsa321January 2019 Answered by: serenat	serenat January 2019	1	32	Elsa January 2019
How can I get back to my level? Last: Elsa411January 2019 Answered by: RoxanaC5	RoxanaC5 January 2019	1	41	Elsa January 2019
Daily bonus lost Last: Elsa3041January 2019 Answered by: anevem	anevem January 2019	1	304	Elsa January 2019
Daily bonus disappears Last: Dewdrop241.3K6January 2019 Accepted Answer by: Dewdrop24	Dewdrop24 January 2019	6	1.3K	Dewdrop24 January 2019
Loss of rewards on updates Last: mlhill2006112April 2017 Accepted Answer by: Mogs	Mogs April 2017	2	11	mlhill2006 January 2019
why did my golden tickets disappear before time limit expired?? Last: Xarly116December 2018 Accepted Answer by: wheelz	wheelz December 2018	6	11	Xarly January 2019
Lost all gold bars Last: NadjaE1026December 2018 Answered by: NadjaE	NadjaE December 2018	6	102	NadjaE January 2019
Candy crush soda reset to level one Last: QueenMia7702December 2018 Answered by: tan122	tan122 December 2018	2	770	QueenMia January 2019
how do I get back to soda saga? it opened up to a different game & i want the original. was on level Last: Xarly614December 2018 Answered by: maggiemae72	maggiemae72 December 2018	4	61	Xarly January 2019
Pure tedium Last: Cezdiamond212December 2018 by: Mark_Adcock	Mark_Adcock December 2018	2	21	Cezdiamond January 2019
I am at level 1814 but the game doesn't start there. Last: mikehowell122October 2018 Answered by: Kay_Tam-Ngo	Kay_Tam-Ngo October 2018	2	2	mikehowell1 January 2019
Daily Bonus Last: Elsa421January 2019 Answered by: Bekka	Bekka January 2019	1	42	Elsa January 2019
Lost my progress Last: Elsa411January 2019 Accepted Answer by: fiorella	fiorella January 2019	1	41	Elsa January 2019
Glitch with “Free Switch” booster Last: dmanian4561773December 2018 Accepted Answer by: Joseph45	Joseph45 December 2018	3	177	dmanian456 January 2019
Game frozen Last: Elsa6271December 2018 Answered by: KevN	KevN December 2018	1	627	Elsa December 2018
I did not receive my gift when opening the final box - please help Last: Elsa111December 2018 Answered by: Mamasof	Mamasof December 2018	1	11	Elsa December 2018
(Unsupported Language) fiorella Last: Elsa411December 2018 Answered Read Only by: fiorella	fiorella December 2018	1	41	Elsa December 2018
Can't collect gift boxes when pass a level :-) Last: Linda_Sue_83772March 2017 1 2...4 5 Answered by: Justin_Elms	Justin_Elms March 2017	72	837	Linda_Sue_ December 2018
Time gift boxes gone entirely Last: Elsa1317December 2018 Accepted Answer by: GZ	GZ December 2018	7	131	Elsa December 2018
Why i face problem in connecting to my kingdom account? Last: Elsa111December 2018 Answered by: hira	hira December 2018	1	11	Elsa December 2018