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Recovering lost levels

Meike_ArtsMeike_Arts Posts: 1
in Support

Hi, 

I connected my mobile with facebook. But now I lost all my levels. I was at level 353 and now I'm at level 8. Is there anyway to get my levels back? 

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Answers

  • WunderbaumWunderbaum Posts: 4,398 Level 4

    Hi Meike!

    Do you still have the levels on Facebook? If yes then it is a matter of reconnecting your mobile device. Please see this thread: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android

    Cheers :-)

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  • Hey! Would you like to give us your opinion?

  • Sandra_BevinsSandra_Bevins Posts: 1

    I have loss my candy crush since I updated my apps

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