Hi, I have all my progress in the game. I was on level 473 and now I'm back to 1!

Neetu_Mirwani

i tried to restore the app but it doesn't take me back to my previous levels, and I have to start from 1 all over again. Please help.. 

MarkHawk

Hi Neetu,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

MarkHawk

Hi Neetu,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Neetu_Mirwani

I am not able to see any envelope