Why I don't I receive a daily reward

Joan_Ridzon

ive been playing this game since it started and I have never received a daily reward.   Ive contacted King and they send me to this page, maybe cause they don't know the answer.   I play it both on my iPad and desktop.   I've removed the game and downloaded again, I've done all the updates.  I just want to receive a daily reward.   I have spent money on the game but that is coming to a stop since they won't answer my question.   There are to many other games out there to play

Wunderbaum

Hi Joan!

Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well.

I saw on another thread a step by step instruction on how to transfer your game progress to King.com:

1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

2) Choose Account

3) Enter your password

4) Click on Synchronizing/ Connect to Facebook

5) Click on the two arrows to initiate the sync

You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website 

Once done your progress is synchronized and you should now be able to play and progress without any issues.

Cheers :-)