game loads at level 1

Annette_Spradlin

I am level 494, however, when i open the game it loads all the way back at level 1. i have to keep scrolling all the way to my current level. any way to fix this?

Cezdiamond

Hi Annette-  Thanks for posting on King Care. Please could you see this thread for more information :-) 

https://care.king.com/en/candy-crush-saga/candy-crush-html5-lost-progress 

Let me know if you still need a hand. 

Thanks!