I have spent eighteen gold to purchase ten lives but did not receive them.

Kylie_Clayton

Why did I not receive my lives? The first time I got an error message saying that there was a sync issue and I would receive the lives shortly but I never got them. The second time I was trying to access the shop and had full lives but still got charged nine gold for new lives! Buying packages is expensive so I would like to know when you will please refund the eighteen gold? Thank you. Candy Crush Soda Saga TabletGold Bars

MarkHawk

Hi Kylie,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care