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Lost game progression after logging into Facebook

Chava_OrozcoChava_Orozco Posts: 2
in Support

Logged into Facebook and lost game progression. Tried logging out of Facebook and was still on lvl 1. Even tried deleting the app and reinstalling. Still no luck. 

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Answers

  • LynetteLynette Posts: 3,753 Pet Rescue Moderator
    edited November 2017

    Hi Chava, thank you for writing to King Care.

    There is a current game bug that puts players back to a previous Level so you have to move ahead to play.

    King are also currently investigating this, and the missing boosters problem.     We hope they will be resolved soon.


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  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi Chava, thank you for writing to King Care.

    There is a current game bug that puts players back to a previous Level so you have to move ahead to play.

    King are also currently investigating this, and the missing boosters problem.     We hope they will be resolved soon.

    Thanks Lynette!

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

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